recognise and benefit from "good" customers A high number of customers is an important prerequisite for success for almost every company. But a customer who makes high sales is not automatically a "good" customer. These are characterised by numerous other criteria, e.g. in that they generate high contribution margins (CM) meeting granted payment targets and
Even if business is going well for you at the moment, you should take crisis prevention measures now. Because one thing is almost certain: The next crisis is bound to come. And once it arrives, it is usually too late to come out of the situation unscathed. So make the most of the time, because
Your counsellor can help you prepare for credit talks. He or she will help you in particular with the compilation of documents. But you as an entrepreneur should also prepare for the credit discussion. However, many entrepreneurs often neglect this preparation for the actual credit discussion. This is a mistake, because it is often here
There are good reasons for implementing cost accounting. What these are, we present to you in the following article: Identification of the total operating profit First of all, a functioning cost accounting system generally helps you and your managers to have or obtain an exact overview of the financial situation of your company. With the
The customer is king and the future orientation of the company to the wishes and needs of the customers is still considered a guarantee for a successful company today. But unfortunately, theory and practice are usually miles apart. This article shows you how you can easily implement a complaint management system and sensitize your employees
Even if it is not yet common practice, especially in smaller businesses, to prepare a business plan, you should definitely take action here. It is true that it always involves additional effort to prepare a well-founded plan. But the benefits that your company can achieve through planning usually clearly exceed the effort, as the following
1. initial situation Does this sound familiar? You want to buy a machine for your business or your customer payments do not come in as planned. You approach your bank, ask for a loan and present your balance sheet with the latest business evaluation. Questions follow, doubts are expressed, and possibly there is a rejection.
“Agile project management” is an approach to managing projects that seeks out an interactive process that allows changes and improvements as required. This approach can be used in companies of any size and is used to reduce risk while ensuring flexibility in a changing environment. Agile project management encompasses several key principles that help guide
